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On our servers
How long we may hold recent captions and chat so a phone that drops out and comes back can catch up.
Nothing is written to disk: this is a short buffer held in memory while your event is running, and it is gone when the event ends.
On your devices
The longest your operator phones and computers may keep attendee data. A device may be set to keep it for less; it can never keep it for longer.
A size limit can delete something before its days are up — never after. Whichever limit is reached first is the one that applies.
Recordings covers audio recorded on a phone and the troubleshooting audio capture on a computer. Both hold what was actually said in the room.
Recordings and transcripts
Whether your devices may make these at all. Switching one off stops new ones everywhere in your organisation, on every device, at once.
We cannot erase these the moment you switch a store off: they are on your own devices, which we do not reach on demand. A device that never signs in again never deletes them.